cricketbet Terms and Conditions

1.1 Applicability

These Terms form a legal agreement between cricketbet ("we", "our", "Platform") and registered users ("you", "user"). Together with our Privacy Policy and Responsible Gaming Policy, these Terms constitute the complete agreement.

1.2 Key Definitions

• Platform: The cricketbet website and all services provided under it.
• Account: A personal gaming account registered by a user.
• Wager / Bet: Money placed on any sports or casino game.
• Bonus: Promotional funds or benefits provided by us.
• Balance: The total amount of funds held in your account.
• Wagering Requirement: The obligation to wager a specified amount before a bonus can be withdrawn.

1.3 Scope of Services

cricketbet provides sports betting, casino games, live casino, and other gaming services. We reserve the right to change, add to, or reduce the scope of services at any time.

2.1 Registration Requirements

To open an account with cricketbet, you must:

• Be at least 21 years of age.
• Provide accurate and complete personal information.
• Only one account may be opened per person.
• Two members of the same household may not use the same payment method.
• Agree to these Terms and Conditions.

2.2 Account Security

You are fully responsible for keeping your account login details secure. Do not share your password with anyone. If you suspect that unauthorized access to your account has occurred, notify our support team immediately.

2.3 Identity Verification

cricketbet reserves the right to verify your identity, age, and payment details at any time. Deposits, withdrawals, or bonus benefits may be suspended until the verification process is complete.

2.4 False Information

If false or misleading information is provided during registration, the account will be closed immediately and all funds held in it may be forfeited.

cricketbet is for users aged 21 and above only. We are firmly committed to preventing underage gambling.

3.1 Verification Process

Age verification may be carried out at registration and before any payment transaction. A copy of a national ID card, birth certificate, or passport may be requested for this purpose.

3.2 Underage Accounts

If an account belonging to an underage person is identified, it will be closed immediately. All deposited funds in that account will be returned, however any bonuses or winnings will be forfeited.

4.1 Deposits

To deposit funds at cricketbet, you may use bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳200.

• Deposited funds are generally credited to your account instantly.
• No additional charges apply to deposit transactions.
• Transaction limits may vary depending on the payment method.
• Only use payment accounts registered in your own name.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours.

• Withdrawals are only possible to the same payment method used for the deposit.
• Withdrawals may be held if the verification process is incomplete.
• We reserve the right to suspend withdrawals if fraud is suspected.
• If an active bonus is on the account, the wagering requirement must be met before withdrawal.

4.3 Payment Verification

For security purposes, additional verification may be required for large withdrawal amounts. This process may require submission of documents to confirm identity and ownership of the payment method.

4.4 Currency

All transactions are carried out in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not permitted.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example:

• Deposit ৳1,000 and receive a bonus of ৳1,500 — total balance will be ৳2,500.
• Deposit ৳14,000 or more and receive a maximum bonus of ৳10,000 — total balance will be ৳24,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15x (deposit + bonus). This means you must wager 15 times the total amount before the bonus can be withdrawn. Different game categories may contribute differently toward meeting the wagering requirement.

5.3 Bonus Abuse

If we determine that a user is abusing the bonus system — such as through the use of multiple accounts, systematic betting strategies, or low-risk betting — cricketbet reserves the right to forfeit the bonus and close the account.

5.4 Changes to Promotions

We reserve the right to change, suspend, or cancel any promotion or bonus offer at any time. Each promotion may have its own terms and conditions that apply alongside these main Terms.

6.1 Bet Confirmation

Once a bet is confirmed, it cannot be changed or cancelled. Please check all details carefully before placing a bet.

6.2 Technical Errors

Any transaction arising from a system error, network outage, or data feed issue may be considered void, in which case the deposit will be returned.

6.3 Suspicious Activity

If any evidence of match fixing, manipulation, or unfair advantage is found, the relevant bets will be cancelled and necessary action will be taken against the account.

6.4 Special Sports Betting Rules

Separate betting rules may apply for cricket (including BPL, IPL, T20 World Cup), football (FIFA, UEFA), and other sports events. If a match is cancelled or ends before the scheduled time, international sports rules will be followed to determine the outcome of bets.

6.5 Casino Games

Each casino game has its own rules, detailed within the game interface. All casino games are operated by third-party software providers. It is your responsibility to read the rules of each game before playing.

cricketbet places the highest priority on responsible gaming. We believe gaming is for enjoyment — not addiction.

7.1 Self-Control Tools

Users can set limits on their own accounts:

• Daily, weekly, or monthly deposit limits.
• Setting a loss limit.
• Self-exclusion for a set period of time.
• Temporarily suspending the account.

7.2 Support and Advice

If any signs of gambling addiction are present, please contact us via 24/7 live chat. We are able to direct you to appropriate support and professional advice.

For more information, please read our Responsible Gaming page.

8.1 Closure by User

You may request closure of your account at any time via live chat or email. Any available balance must be withdrawn before the account is closed.

8.2 Closure by cricketbet

We may suspend or close an account without notice for any of the following reasons:

• Violation of these Terms and Conditions.
• Evidence of fraudulent or deceptive activity.
• Operating multiple accounts.
• Providing false information.
• Legal or regulatory reasons.
• Suspicion of money laundering or illegal activity.

8.3 Inactive Accounts

If there is no activity for 12 consecutive months, the account will be marked as inactive. A maintenance fee may be deducted from inactive accounts.

We are firmly committed to protecting your personal information. Our full privacy policy is available separately on the Privacy Policy page.

9.1 Data Collection

Information related to account registration, transactions, and gaming activity is collected. This information is used to improve services, ensure security, and meet legal obligations.

9.2 SSL Security

cricketbet uses SSL encryption technology to keep all data transfers secure. Our payment system is protected in accordance with industry standards.

9.3 Sharing Information with Third Parties

We do not sell or rent your personal information to third parties except where required by legal obligation. Limited information may be shared with trusted partners for payment processing and identity verification.

10.1 Service Availability

cricketbet strives to provide uninterrupted service at all times, however service disruptions may occur due to technical maintenance, server issues, or unforeseen circumstances. We are not liable for any losses arising from such disruptions.

10.2 Limitation of Damages

Our liability shall in no circumstances exceed the actual balance in your account. We are not liable for indirect, incidental, or consequential damages.

10.3 Third-Party Software

cricketbet is not directly liable for any issues with software from game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others, however we will cooperate to resolve such issues.

10.4 Unforeseen Circumstances

cricketbet is not liable for service disruptions caused by natural disasters, cyber attacks, government restrictions, or any other unforeseen circumstances.

11.1 Complaints Process

If you have a dispute or complaint, please first contact us via our 24/7 live chat or by email at [email protected]. We generally aim to resolve complaints within business days.

11.2 Formal Disputes

If a problem cannot be resolved through direct contact, both parties will attempt to settle the dispute through mediation by mutual agreement.

11.3 Records & Evidence

In the event of a dispute, cricketbet's server logs, transaction records, and game history will be considered as conclusive evidence. Any question regarding a transaction must be raised within 30 days of the transaction date.

12.1 Right to Amend

cricketbet reserves the right to modify these terms and conditions at any time. For significant changes, a notification will be sent to your registered email address or posted on the platform.

12.2 Continued Use After Changes

Continued use of the platform after changes to the terms and conditions will be taken to mean that you have agreed to the new terms. Please review this page regularly.

12.3 Partial Invalidity

If any part of these terms and conditions is found to be legally unenforceable, the remaining parts will remain fully in effect.

12.4 Entire Agreement

These terms and conditions, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire and sole agreement between cricketbet and the user. Any prior oral or written understanding is replaced by these terms and conditions.